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Clear terms for every project.

These terms define how projects are scoped, priced, delivered, launched, and supported.

Last updated January 6, 2026

Applies to visitors, customers, and anyone purchasing or interacting with our services.

Sections

Agreement to Terms Description of Services Client Responsibilities Payments & Refunds Scope & Revisions Timeline & Delivery Approval, Completion & Launch Abandoned Projects Hosting & Care Plan Intellectual Property Third-Party Services No Guarantees Limitation of Liability Indemnification Termination Governing Law Contact
01

Agreement to Terms

By accessing this website or purchasing services from Simply Built Websites (“we,” “us,” or “our”), you agree to be bound by these Terms and Conditions and our Privacy Policy.

These Terms apply to all users of the website, including visitors, customers, and anyone who interacts with our services.

If you do not agree to these Terms, you may not access or use our website or services.

02

Description of Services

Simply Built Websites provides professional website design services through predefined packages, including Basic, Pro, and Scale plans.

Each package includes a specific set of features and deliverables as described on our website at the time of purchase. Services are limited to what is outlined within the selected package.

Requests for additional features, pages, or functionality beyond the selected package may require additional fees or a separate agreement.

Custom Builds are handled as separate projects and will include a defined scope, pricing, and timeline provided during the quoting process.

Ongoing services, including hosting, maintenance, and updates, are not included unless explicitly stated and may be offered separately through an optional Care Plan.

03

Client Responsibilities

To ensure timely delivery of your website, you agree to provide the following:

  • All required content, including text, images, branding materials, and any other assets needed to complete the project
  • Feedback, approvals, and requested information within 2–3 business days of communication
  • Confirmation that you have the legal rights to use all content provided

Project timelines begin only after all required materials have been received.

Delays in providing content, feedback, or approvals may result in adjusted timelines, for which Simply Built Websites is not responsible.

04

Payments & Refunds

  • Payment Structure: Standard packages require 50% upfront payment and 50% upon completion prior to launch.
  • Project Start: Work will not begin until the initial payment has been received.
  • Final Payment: The remaining balance must be paid in full before the website is launched, transferred, or made publicly accessible.
  • Custom Projects: May require different payment structures, including deposits or milestone-based payments, as outlined in a separate agreement.
  • Payment Processing: All payments are securely processed through Stripe. We do not store full payment details.
  • Refunds: Due to the digital and custom nature of our work, no refunds are provided once the design process has begun.
05

Scope & Revisions

Each project includes revisions necessary to complete the agreed-upon design and functionality.

  • Revisions include adjustments to layout, content, images, and styling within the original scope of the project
  • Requests for new features, additional pages, or significant design changes are considered outside the original scope
  • Work outside the original scope may require additional fees, which will be communicated before proceeding

We aim to keep the process flexible and collaborative while maintaining clear project boundaries.

06

Timeline & Delivery

Project timelines vary based on the selected package and project scope.

  • Basic and Pro Plans: Typically completed within 5–7 business days after all required materials are received
  • Scale Plan: Typically completed within 10–14 business days due to the expanded scope and number of pages

Timelines begin only after all required content and materials have been submitted.

Delivery timelines may be affected by client responsiveness, revision requests, or project complexity. We do not guarantee specific completion dates.

07

Approval, Completion & Launch

You will have the opportunity to review your website before it is launched.

  • Feedback or approval is expected within days of delivery for review
  • If no response is received within this period, the project may be considered approved
  • Once approved, the project is considered complete

Final payment is required before the website is launched, transferred, or made publicly accessible.

Ownership of the final website is transferred to you only after full payment has been received.

Any changes requested after completion may require additional fees.

08

Abandoned Projects

If you become unresponsive for 14 days or more, the project may be considered abandoned.

No refunds will be issued, and restarting may require a new project fee.

09

Hosting & Care Plan

We offer an optional Care Plan ($49/month) that includes ongoing hosting, maintenance, and minor updates.

  • Included: Website hosting, SSL/security maintenance, uptime monitoring, and small content updates (such as text changes, image swaps, or link updates)
  • Not Included: Layout or design changes, new sections or pages, feature additions, or major content restructuring

Requests outside the scope of minor updates may require additional fees.

If you cancel or decline the Care Plan, you are responsible for managing your own hosting, security, and maintenance. We are not responsible for issues that arise after cancellation.

10

Intellectual Property

Upon full payment, you own the final version of your website, including its content, text, images, and overall design as delivered.

Simply Built Websites retains ownership of all underlying frameworks, code structures, development methods, and reusable design elements used to create the site.

We reserve the right to reuse general design concepts, layouts, components, and techniques in future projects.

We also reserve the right to display completed work in our portfolio and marketing materials.

11

Third-Party Services

Our services may rely on third-party providers, including but not limited to hosting platforms, payment processors (such as Stripe), domain registrars, analytics tools, and form or communication services.

We do not control these third-party services and are not responsible for any outages, downtime, data loss, security issues, or performance limitations caused by them.

Any issues related to third-party services must be resolved with the respective provider.

12

No Guarantees

We build high-quality, performance-focused websites, but we do not guarantee specific outcomes or results.

  • We do not guarantee search engine rankings, indexing, or visibility
  • We do not guarantee website traffic, lead generation, or business revenue
  • Results depend on many factors outside our control, including market conditions, competition, and your ongoing business efforts

By using our services, you acknowledge that website performance and business results cannot be guaranteed.

13

Limitation of Liability

To the fullest extent permitted by law, Simply Built Websites shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, loss of business, or loss of data.

Our total liability for any claim related to our services shall not exceed the total amount paid by you for the project.

You are solely responsible for ensuring that your website complies with all applicable laws and regulations, including but not limited to accessibility requirements (such as ADA compliance), privacy laws, and industry-specific regulations.

Simply Built Websites is not responsible for any legal claims, lawsuits, or penalties arising from your website’s content, accessibility, or compliance with applicable laws.

14

Indemnification

You agree to indemnify, defend, and hold harmless Simply Built Websites from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of or related to:

  • Content you provide for your website, including text, images, logos, or other materials
  • Your use of the website after delivery
  • Your failure to comply with applicable laws or regulations, including accessibility (ADA), privacy, or data protection requirements

This means you are responsible for any legal claims or disputes that arise from your website or its content, and you agree to cover any associated costs or damages.

15

Termination

We reserve the right to suspend or terminate services at any time if:

  • You violate these Terms
  • You fail to provide required materials or communication
  • You engage in abusive, illegal, or inappropriate behavior

In the event of termination, any payments made are non-refundable, and you remain responsible for any outstanding balances for work completed.

If you choose to terminate the project after work has begun, no refunds will be provided.

We reserve the right to withhold deliverables or access to the website until all outstanding payments have been received.

16

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California.

Any disputes arising out of or related to these Terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego, California.

17

Contact

For questions regarding these Terms or our services, please contact us at:

Email: hello@simplybuiltwebsites.com

Phone: (619) 800-0503

We typically respond within one business day.

Questions about these terms?

Contact us for clarification on scope, payments, or deliverables.

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