01
Agreement to Terms
By accessing this website or purchasing services from Simply
Built Websites (“we,” “us,” or “our”), you agree to be bound by
these Terms and Conditions and our Privacy Policy.
These Terms apply to all users of the website, including
visitors, customers, and anyone who interacts with our services.
If you do not agree to these Terms, you may not access or use
our website or services.
02
Description of Services
Simply Built Websites provides professional website design
services through predefined packages, including Basic, Pro, and
Scale plans.
Each package includes a specific set of features and
deliverables as described on our website at the time of
purchase. Services are limited to what is outlined within the
selected package.
Requests for additional features, pages, or functionality beyond
the selected package may require additional fees or a separate
agreement.
Custom Builds are handled as separate projects and will include
a defined scope, pricing, and timeline provided during the
quoting process.
Ongoing services, including hosting, maintenance, and updates,
are not included unless explicitly stated and may be offered
separately through an optional Care Plan.
03
Client Responsibilities
To ensure timely delivery of your website, you agree to provide
the following:
-
All required content, including text, images, branding
materials, and any other assets needed to complete the project
-
Feedback, approvals, and requested information within 2–3
business days of communication
-
Confirmation that you have the legal rights to use all content
provided
Project timelines begin only after all required materials have
been received.
Delays in providing content, feedback, or approvals may result
in adjusted timelines, for which Simply Built Websites is not
responsible.
04
Payments & Refunds
-
Payment Structure: Standard packages require
50% upfront payment and 50% upon completion prior to launch.
-
Project Start: Work will not begin until the
initial payment has been received.
-
Final Payment: The remaining balance must be
paid in full before the website is launched, transferred, or
made publicly accessible.
-
Custom Projects: May require different
payment structures, including deposits or milestone-based
payments, as outlined in a separate agreement.
-
Payment Processing: All payments are securely
processed through Stripe. We do not store full payment
details.
-
Refunds: Due to the digital and custom nature
of our work, no refunds are provided once the design process
has begun.
05
Scope & Revisions
Each project includes revisions necessary to complete the
agreed-upon design and functionality.
-
Revisions include adjustments to layout, content, images, and
styling within the original scope of the project
-
Requests for new features, additional pages, or significant
design changes are considered outside the original scope
-
Work outside the original scope may require additional fees,
which will be communicated before proceeding
We aim to keep the process flexible and collaborative while
maintaining clear project boundaries.
06
Timeline & Delivery
Project timelines vary based on the selected package and project
scope.
-
Basic and Pro Plans: Typically completed
within 5–7 business days after all required materials are
received
-
Scale Plan: Typically completed within 10–14
business days due to the expanded scope and number of pages
Timelines begin only after all required content and materials
have been submitted.
Delivery timelines may be affected by client responsiveness,
revision requests, or project complexity. We do not guarantee
specific completion dates.
07
Approval, Completion & Launch
You will have the opportunity to review your website before it
is launched.
-
Feedback or approval is expected within days of delivery for
review
-
If no response is received within this period, the project may
be considered approved
- Once approved, the project is considered complete
Final payment is required before the website is launched,
transferred, or made publicly accessible.
Ownership of the final website is transferred to you only after
full payment has been received.
Any changes requested after completion may require additional
fees.
08
Abandoned Projects
If you become unresponsive for 14 days or more, the project may
be considered abandoned.
No refunds will be issued, and restarting may require a new
project fee.
09
Hosting & Care Plan
We offer an optional Care Plan ($49/month) that includes ongoing
hosting, maintenance, and minor updates.
-
Included: Website hosting, SSL/security
maintenance, uptime monitoring, and small content updates
(such as text changes, image swaps, or link updates)
-
Not Included: Layout or design changes, new
sections or pages, feature additions, or major content
restructuring
Requests outside the scope of minor updates may require
additional fees.
If you cancel or decline the Care Plan, you are responsible for
managing your own hosting, security, and maintenance. We are not
responsible for issues that arise after cancellation.
10
Intellectual Property
Upon full payment, you own the final version of your website,
including its content, text, images, and overall design as
delivered.
Simply Built Websites retains ownership of all underlying
frameworks, code structures, development methods, and reusable
design elements used to create the site.
We reserve the right to reuse general design concepts, layouts,
components, and techniques in future projects.
We also reserve the right to display completed work in our
portfolio and marketing materials.
11
Third-Party Services
Our services may rely on third-party providers, including but
not limited to hosting platforms, payment processors (such as
Stripe), domain registrars, analytics tools, and form or
communication services.
We do not control these third-party services and are not
responsible for any outages, downtime, data loss, security
issues, or performance limitations caused by them.
Any issues related to third-party services must be resolved with
the respective provider.
12
No Guarantees
We build high-quality, performance-focused websites, but we do
not guarantee specific outcomes or results.
-
We do not guarantee search engine rankings, indexing, or
visibility
-
We do not guarantee website traffic, lead generation, or
business revenue
-
Results depend on many factors outside our control, including
market conditions, competition, and your ongoing business
efforts
By using our services, you acknowledge that website performance
and business results cannot be guaranteed.
13
Limitation of Liability
To the fullest extent permitted by law, Simply Built Websites
shall not be liable for any indirect, incidental, special, or
consequential damages, including but not limited to loss of
revenue, loss of business, or loss of data.
Our total liability for any claim related to our services shall
not exceed the total amount paid by you for the project.
You are solely responsible for ensuring that your website
complies with all applicable laws and regulations, including but
not limited to accessibility requirements (such as ADA
compliance), privacy laws, and industry-specific regulations.
Simply Built Websites is not responsible for any legal claims,
lawsuits, or penalties arising from your website’s content,
accessibility, or compliance with applicable laws.
14
Indemnification
You agree to indemnify, defend, and hold harmless Simply Built
Websites from any claims, damages, liabilities, costs, or
expenses (including legal fees) arising out of or related to:
-
Content you provide for your website, including text, images,
logos, or other materials
- Your use of the website after delivery
-
Your failure to comply with applicable laws or regulations,
including accessibility (ADA), privacy, or data protection
requirements
This means you are responsible for any legal claims or disputes
that arise from your website or its content, and you agree to
cover any associated costs or damages.
15
Termination
We reserve the right to suspend or terminate services at any
time if:
- You violate these Terms
- You fail to provide required materials or communication
-
You engage in abusive, illegal, or inappropriate behavior
In the event of termination, any payments made are
non-refundable, and you remain responsible for any outstanding
balances for work completed.
If you choose to terminate the project after work has begun, no
refunds will be provided.
We reserve the right to withhold deliverables or access to the
website until all outstanding payments have been received.
16
Governing Law
These Terms are governed by and construed in accordance with the
laws of the State of California.
Any disputes arising out of or related to these Terms or our
services shall be subject to the exclusive jurisdiction of the
state and federal courts located in San Diego, California.
17
Contact
For questions regarding these Terms or our services, please
contact us at:
Email:
hello@simplybuiltwebsites.com
Phone: (619) 800-0503
We typically respond within one business day.